What Should I Expect From My Web Design Agency?

 Every website purchase should come with a basic set of guidelines from a reputable Web Design Agency. Websites are not cheap so make sure you get the best service Webseiten Agentur Leipzig.

Free Quotation - A free consultation/quotation is your starting point. It's not like you would pay someone to test drive your car, so why should you expect an agency to give you a quote? This should be included in their costs, not yours. A detailed, broken-down quotation is what you want. This is a win-win situation for both parties. You know what you are getting and what the end result will be. It is important to limit the number of unexpected ‘surprises' at the last minute, even though it may take longer to reach an agreement.

Schedule - Provide me with a place to log in so I can view the current state of play. Send me the schedule once you have confirmed your order. I want to understand the plan and when my content needs to be ready. This is possible with many project management tools. These areas are usually secure and allow you to log in to view an up-to-date chart of progress as well as any changes made to completion dates.

Process - Tell Me What's Going On! In most cases, you will not have been involved in the design/building of a website. It can often seem complicated and scary. It is important to understand the process and not make it too complicated. An old-fashioned flow chart is sufficient. This is not a schedule. It is simply a document that explains who is involved, their activities and your role. We don't like surprises, but we don't like piles of unanticipated work.

Even if you only need a few pages, there are still parts to the process. Domains, DNS and hosting are all important.

You get what you pay for. Your agency should plan to deliver the whole package, not just a website, online someday if you are lucky.

As a client, you need to be happy, informed, and looked after. You should offer the best customer service to your clients so that they return for more. Everyone is happier when they do repeat business.